FAQ – Scal-e
Scal-e’s Customer Data Platform unifies dispersed customer data across various platforms into a single, cohesive view. It enhances data quality by cleaning and enriching existing datasets, ensuring that marketing campaigns are based on accurate and actualized comprehensive customer information. For data unification, Scal-e uses an integrated ETL and can manage multiple business rules (deduplication, merging, etc.) that are configurable with multiple matching keys. En savoir plus.
High-quality data enables:
– Precise targeting.
– Reduces waste in marketing spend, and increases campaign effectiveness through personalized messages that resonate with the audience.
– Ultimately leading to higher conversion rates and customer loyalty.
Scal-e is an integrated solution that features several built-in modules (Data management, Audience Builder, Omnichannel Orchestration, Customer Loyalty, etc.). These modules communicate in real-time with the CDP, allowing access to high-quality customer data within a single solution.
Yes, Scal-e’s CDP leverages unified and high-quality data to personalize communications and offer tailored recommendations to customers, significantly enhancing the customer experience and engagement.
Scal-e improves personalization with integrated tools like dynamic segmentation, and scoring, with key indicators such as an average cart, Customer Lifetime Value, etc… En savoir plus.