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Reporting : BI self service, clienteling

Turn the data into actionable business information in a dashboard
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Customer intelligence
BI Self-Service

BI Self-Service

The BI-self-service module allows you to create interactive dashboards with no code on all data present within the CDP

  • Use different graphics and tables to create dashboards
  • Influence computing capabilities or access rights to update and filter your data.
  • Navigate between your dashboard and your data with CDP integration module
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Clienteling

Clienteling

The clienteling module allows you to build customized 360° client views in no-code mode.

  • Increase team performance by providing access to customer information
  • Add, modify or delete information about your customers
  • Ensure customer satisfaction with case by case follow-up
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Customer Intelligence

Plan your marketing strategies

Follow trends to streamline your marketing strategies
Visualize

Visualize

Aggregate your customers’ behavioral and reporting data into dashboards and 360° customer views.
Analyse

Analyse

Measure the impact of your marketing devices based on market trends
Drive

Drive

Improve decision-making by managing your marketing budgets by tracking ROI
Agile marketing platform

Examples of use cases

of Customer Intelligence domain
Loyalty
Award exceptional points or benefits after a bad customer experience
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Local performance
Send monthly reports by email to your different entities or stores
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Adaptability
Create dashboards with any data present on the platform
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Global – Local
Visualize the KPIs of each store or entity, globally in detail
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Connected Seller
Provide knowledge on customers using specific customer views in-store
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After sales support
Provide all customer interactions and knowledge to your after-sales support to optimize relationships
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