{"id":9606,"date":"2021-12-21T09:28:57","date_gmt":"2021-12-21T09:28:57","guid":{"rendered":"http:\/\/gpiutbm.cluster023.hosting.ovh.net\/?post_type=case&#038;p=6200"},"modified":"2022-03-25T14:13:55","modified_gmt":"2022-03-25T14:13:55","slug":"kustomer","status":"publish","type":"integration","link":"https:\/\/scal-e.com\/fr\/integration\/kustomer\/","title":{"rendered":"Kustomer"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Kustomer vous permet d\u2019offrir \u00e0 vos clients des exp\u00e9riences plus rapides, plus riches et disponibles l\u00e0 o\u00f9 ils veulent se connecter (courriel, t\u00e9l\u00e9phone, chat, applications sociales et de messagerie).<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Optimiser son CX avec les chatbots (nocode) de KustomerIQ. il est facile d&rsquo;interpr\u00e9ter l&rsquo;intention, de permettre le libre-service et d&rsquo;aider les agents \u00e0 r\u00e9soudre les demandes plus rapidement que jamais. Les clients peuvent s&rsquo;aider eux-m\u00eames sur le moment et les agents prendront la bonne d\u00e9cision \u00e0 chaque fois.<\/li><li>Exploiter l&rsquo;IA et les donn\u00e9es historiques des clients pour orchestrer un engagement personnalis\u00e9, automatiser les interactions de service et acc\u00e9l\u00e9rer la r\u00e9solution.<\/li><li>Adopter l&rsquo;IA et r\u00e9duire le volume d&rsquo;assistance sur vos canaux num\u00e9riques gr\u00e2ce \u00e0 l&rsquo;automatisation et \u00e0 la gestion des connaissances qui aident les clients \u00e0 s&rsquo;aider eux-m\u00eames.<\/li><\/ul>\n\n\n<\/div>\n<section class=\"c-iconlist-image -have-bg \">\n\n  <div class=\"c-iconlist-image__row \">\n    <div class=\"c-iconlist-image__col -image\">\n      <div class=\"c-iconlist-image__image\">\n        <img class=\"lazyload\" data-src=\"https:\/\/scal-e.com\/wp-content\/uploads\/2021\/12\/logo_scal-e_square_transparent.png\" alt=\"\"\/>\n      <\/div>\n    <\/div>\n    <div class=\"c-iconlist-image__col -text\">\n      <div class=\"c-iconlist-image__text\">\n        <div class=\"c-iconlist-image__heading\">\n          <h2>Contactez-nous !<\/h2>\n          <div class=\"c-iconlist-image__subtitle h5\">Vous souhaitez utiliser la plateforme Scal-e ? Ou mettre en place une CDP ?\u00a0<br \/>\r\n<\/div>\n        <\/div>\n                        <div class=\"c-iconlist-image__btn\">\n        <a href=\"http:\/\/scal-e.com\/fr\/contactez-nous\/?from=URL: scal-e.com\/fr\/wp-json\/wp\/v2\/integration\/9606 with Button name: Utiliser Scal-e\" class=\"o-btn\">Utiliser Scal-e<\/a>\n        <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<div class=\"wrapper\">","protected":false},"excerpt":{"rendered":"<p>Kustomer vous permet d\u2019offrir \u00e0 vos clients des exp\u00e9riences plus rapides, plus riches et disponibles l\u00e0 o\u00f9 ils veulent se connecter. <\/p>\n","protected":false},"featured_media":6205,"template":"","case_cat":[121],"class_list":["post-9606","integration","type-integration","status-publish","has-post-thumbnail","hentry","case_cat-crm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kustomer - Scal-e<\/title>\n<meta name=\"description\" content=\"Kustomer vous permet d\u2019offrir \u00e0 vos clients des exp\u00e9riences plus rapides, plus riches et disponibles l\u00e0 o\u00f9 ils veulent se connecter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scal-e.com\/fr\/integration\/kustomer\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kustomer - Scal-e\" \/>\n<meta property=\"og:description\" content=\"Kustomer vous permet d\u2019offrir \u00e0 vos clients des exp\u00e9riences plus rapides, plus riches et disponibles l\u00e0 o\u00f9 ils veulent se connecter.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/scal-e.com\/fr\/integration\/kustomer\/\" \/>\n<meta property=\"og:site_name\" content=\"Scal-e\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scalemartech2\/\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-25T14:13:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/scal-e.com\/wp-content\/uploads\/2021\/12\/Kustomer-e1640078908444.png\" \/>\n\t<meta property=\"og:image:width\" content=\"100\" \/>\n\t<meta property=\"og:image:height\" content=\"100\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@scale_martech\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/\",\"url\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/\",\"name\":\"Kustomer - Scal-e\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/scal-e.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/scal-e.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Kustomer-e1640078908444.png\",\"datePublished\":\"2021-12-21T09:28:57+00:00\",\"dateModified\":\"2022-03-25T14:13:55+00:00\",\"description\":\"Kustomer vous permet d\u2019offrir \u00e0 vos clients des exp\u00e9riences plus rapides, plus riches et disponibles l\u00e0 o\u00f9 ils veulent se connecter.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/#primaryimage\",\"url\":\"https:\\\/\\\/scal-e.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Kustomer-e1640078908444.png\",\"contentUrl\":\"https:\\\/\\\/scal-e.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Kustomer-e1640078908444.png\",\"width\":100,\"height\":100},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/integration\\\/kustomer\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/scal-e.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kustomer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/scal-e.com\\\/#website\",\"url\":\"https:\\\/\\\/scal-e.com\\\/\",\"name\":\"Scal-e\",\"description\":\"From data to loyalty | CDP &amp; 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